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Handling Client Interactions

Course Content
Professional Introductions
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Professional Introductions
Business Vocabulary
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Business Vocabulary
Email and Phone Etiquette
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Email and Phone Etiquette
Business Presentations
0/1
Business Presentations
Meetings and Discussions
0/1
Meetings and Discussions
Negotiation Skills
0/1
Negotiation Skills
Handling Client Interactions
0/1
Handling Client Interactions
Cross-Cultural Communication
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Cross-Cultural Communication
Corporate Training
About Lesson
  • Goals: Communicate professionally with clients.
  • Content:
    • Introducing services or products.
    • Handling complaints: “I understand your concern…”
    • Maintaining a polite and professional tone.
  • Activities: Practice client interaction scenarios.
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