Band 7 Response
http://wikipidea.com You recently stayed at a hotel during a business trip and were dissatisfied with the service. Write a letter to the hotel manager. In your letter:
1. Describe the problems you faced during your stay
2. Explain how these issues affected your trip
3. Say what you would like the manager to do
Dear Sir/ Ma’am,
I am writing this letter to share my grievance while I stayed at your hotel last week for three days during a business trip. I selected your hotel as it promised to provide me with vegan food for its residents.
As I am a vegan with a diabetic issue, I requested to keep the breakfast sugar-free and high in fibre, and without any animal products. However, first day, I got eggs and bread for breakfast. Because of this, I left for the meeting without eating anything, resulting in an insulin fluctuation. I complained about the same at reception, where staff convinced me to address this issue as a priority, and assured would give a vegan breakfast for the remaining two days.
But the next day, I was shocked to see cornflakes in milk with honey as food. The same happened for three consecutive days, the whole duration of the stay, despite giving reminders.
I returned from the trip with increased insulin levels, and I am still taking treatment. I would like you to reimburse my medical expenses due to this negligence.
Please let me know the list of documents you need. Your prompt response will be highly appreciated!
Yours faithfully,
Kamaljeet Kaur
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