Professional Introductions
0/1
Business Vocabulary
0/1
Email and Phone Etiquette
0/1
Business Presentations
0/1
Meetings and Discussions
0/1
Negotiation Skills
0/1
Handling Client Interactions
0/1
Cross-Cultural Communication
0/1
About Lesson
- Goals: Communicate effectively via email and phone.
- Content:
- Polite phrases: “Could you please…?” “Would you mind…?”
- Structuring professional emails.
- Telephone manners: “May I speak to…?” “Hold on, please.”
- Activities: Write emails and roleplay phone calls